Delivery Information
Free Delivery Available
Get free delivery on orders over £75.00
Spend £75.00 or more and we will send your order free of charge to most UK addresses. Sent on a 24-48 hour service, delivering Monday to Friday. Orders are tracked and sent by Royal Mail or DPD, however larger bulky orders will be sent via DX. Unfortunately, we can’t offer Free delivery to addresses in the Scottish Highlands and Islands, Northern Ireland, the Channel Islands, the Isle Of Man or the Isle Of Scilly. This is because our couriers deem these as hard-to-reach areas and charge a surcharge to deliver to them.
Large Item Delivery Surcharge
£5.95 oversize fee for bulky items
Due to larger items such as panels, bumpers, glass etc. requiring non-standard delivery, the cost of delivering these items has increased.
Just Kampers has absorbed as much of these increased costs as we possibly can so we can minimise the impact on our customers, however, there will be an additional £5.95 fee on oversized orders.
Please be aware of this when ordering large items.
Priority Dispatch Available
Upgrade to quick dispatch*
In a rush? Jump the queue by upgrading to this service for priority dispatch (Mon – Fri). Simply select this delivery option when checking out.
All orders placed before 2:30 pm will be dispatched the same day. Please note, this is not a guaranteed next-day delivery service but is a speedier dispatch from our warehouse. A tracking number will be provided following dispatch. Please note this excludes bank holidays as the couriers do not work over bank holiday weekends. *additional charges apply”
*Free delivery does not apply to oversized items which require delivery via courier. These items are subject to a delivery surcharge of £5.95
International Delivery
We deliver to 190 countries worldwide
We deliver worldwide using a tracked courier service. Your order will arrive within 2-10 days depending upon location.
Charges are calculated during the checkout process based on the weight, size, and shipping destination of your order. This does not include import and handling charges. These are payable locally and are the responsibility of the customer. Just Kampers does not accept responsibility for any parcels where the customer declines to pay courier/import fees and taxes. Refused parcels will not be refunded until they're returned to JK HQ
One Hour Delivery Slots
Get notifications on courier deliveries
Have your order delivered by our courier (DPD) and they will tell you which hour of the day your order will be delivered.
No more waiting around all day!
Fully Tracked Deliveries
Orders tracked from our door to yours
All orders sent from Just Kampers via our couriers (DPD) are tracked, so you know where your order is at every stage throughout the delivery process.
Go to the My Account area of the site and monitor your order's progress from there.
Click & Collect
Order online, and collect your order from our warehouse
We are open for Click & Collect orders, so please allow 1 hour after ordering for your parts to be ready for collection.
Click and Collect - Collection Times
You can stop by to pick up your Click and Collect orders from Just Kampers at the following times:
Monday: 7:30 am – 6:30 pm
Tuesday: 7:30 am – 6:30 pm
Wednesday: 7:30 am – 6:30 pm
Thursday: 7:30 am – 6:30 pm
Friday: 7:30 am – 6:30 pm
Saturday: 9:00 am – 5:00 pm
Sunday: 9:00 am – 5:00 pm
Collecting Your Order
We need to see your order number given to you after you checkout, and proof of ID. This can be:
- The payment card you used for the order
- A current photo driver's licence or passport
We cannot release your order without seeing your ID
If you paid entirely with gift vouchers, a gift card or PayPal, please bring either your passport or photocard driving licence with you as ID.
Can someone collect on my behalf?
We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).
How long will you hold my collection for?
Please ensure that you've collected your goods within 10 days of placing your order. After this time we may return your items into stock, to keep our collections area clear and make it faster to find people's orders.