Delivery Information

UK Standard Delivery

FREE

On orders over £75.00

Spend £75.00 or more and we will send your order Free of charge to most UK addresses. Sent on a 48-hour service, delivering Monday to Friday. Orders are tracked and sent by Royal Mail or DPD, however larger bulky orders will be sent via Tuffnells. Unfortunately, we can’t offer Free delivery to address in the Scottish Highlands and Islands, Northern Ireland, the Channel Islands, the Isle Of Man or the Isle Of Scilly. This is because our couriers deem these as hard to reach areas and charge a surcharge to deliver to them.

Large Item Delivery

Additional Surcharge

 

Due to larger items such as panels, bumpers, glass etc requiring non-standard delivery, the cost of delivering these items has increased. Just Kampers has absorbed as much of these increased costs as we possibly can so we can minimise the impact to our customers, however, there will be an additional £5 fee on oversized orders.

Please be aware of this when ordering large items.

Priority Dispatch

Next Working Day

For orders placed before 2:30 PM

Place your order before 2:30 PM (Mon-Fri) and we will endeavour to dispatch your order on the same day. Please note this excludes bank holidays as the couriers do not work over bank holiday weekends.


International Delivery

Worldwide

To 203 countries

We deliver worldwide using a tracked courier service. Your order will arrive within 2-10 days depending upon location. Charges are calculated during the checkout process based upon the weight, size, and shipping destination of your order. This does not include import and handling charges. These are payable locally and are the responsibility of the customer.


Delivery Notification

1 Hour Slot

For courier deliveries

Have your order delivered by our courier (DPD) and they will tell you which hour of the day your delivery will be delivered in. No more waiting in all day.
Tuffnells deliveries do not have 1-hour time slots.


Tracked Delivery

Tracked

All the way

All orders sent via our couriers are tracked so you know where your order is at every stage throughout the delivery process. Go to the My Account area of the site and monitor your order's progress from there.

 

Click & Collect

From our warehouse

We are open for Click & Collect orders. All orders must be placed on the website before you arrive at Just Kampers as there is no sales counter at our warehouse. There is no facility to order your parts when you arrive.

Please allow 1 hour after ordering for your parts to be ready for collection. All collections will be handled in a Covid secure manner to protect you and the JK Team.

Click and Collect - Collection Times

Click and Collect operating times are as follows :

Monday : 9:00 am – 6:00 pm
Tuesday : 9:00 am – 6:00 pm
Wednesday : 9:00 am – 6:00 pm
Thursday : 9:00 am – 6:00 pm
Friday : 9:00 am – 6:00 pm
Saturday : Closed
Sunday : 10:00 am – 4:00 pm

Collecting Your Order

We need to see your order number given to you after you checkout, and proof of ID. This can be:

  • The payment card you used for the order
  • A current photo driver's licence or passport 

We cannot release your order without seeing your ID

If you paid entirely with gift vouchers, a gift card or PayPal, please bring either your passport or photocard driving licence with you as ID.

Can someone collect on my behalf?

We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).

How long will you hold my collection for?

Please ensure that you've collected your goods within 10 days of placing your order. After this time we may return your items into stock, to keep our collections area clear and make it faster to find people's orders. 

1. Order at Justkampers.com and select Click & Collect during the Checkout process.

2. Please allow 1 hour after ordering for your parts to be ready for collection.

3. Please have your JK order id ready and confirm your surname. Your order id is found on your order confirmation email.

4. Your order will be confirmed and brought out.