Delivery Information
UK Standard Delivery
FREE
On orders over £50.00
Spend £50.00 or more and we will send your order Free of charge to most UK addresses. Sent on a 48 hour service, delivering Monday to Friday. Orders are tracked and sent by Royal Mail or DPD. *Unfortunately we can’t offer Free delivery on large items or to addresses in the Scottish Highlands and Islands, Northern Ireland, the Channel Islands, the Isle Of Man or the Isle Of Scilly. This is because our couriers deem these as hard to reach areas and charge a surcharge to deliver to them. *Large products that are sent via Tuffnells are excluded from this offer, please see 'large item delivery'.
Large Item Delivery
Additional Surcharge
Due to larger items such as panels, bumpers, glass etc requiring non-standard delivery, the cost of delivering these items has increased. Just Kampers has absorbed as much of these increased costs as we possibly can so we can minimise the impact to our customers, however, there will be an additional £5 fee on oversized orders.
Please be aware of this when ordering large items.
Priority Dispatch
Next Working Day
For orders placed before 2:30PM
Place your order before 2:30PM (Mon-Fri) and we will endeavour to dispatch your order on the same day. Please note this excludes bank holidays as the couriers do not work over bank holiday weekends.
International Delivery
World Wide
To 203 countries
We deliver world wide using a tracked courier service. Your order will arrive within 2-10 days depending upon location. Charges are calculated during the checkout process based upon the weight, size, and shipping destination of your order. This does not include import and handling charges. These are payable locally and are the responsibility of the customer.
Delivery Notification
1 Hour Slot
For courier deliveries
Have your order delivered by our courier (DPD) and they will tell you which hour of the day your delivery will be delivered in. No more waiting in all day.
Tuffnells deliveries do not have 1 hour time slots.
Tracked Delivery
Tracked
All the way
All orders sent via our couriers are tracked so you know where your order is at every stage throughout the delivery process. Go to the My Account area of the site and monitor your orders progress from there.
Click & Collect
From our warehouse
We are open for Click And Collect orders. All orders must be placed on the website before you arrive at Just Kampers as there is no sales counter at our warehouse. There is no facility to order your parts when you arrive. Please allow 1 hour after ordering for your parts to be ready for collection. All collections will be handled in a Covid secure manner to protect you and the JK Team.
Collecting Your Order
We need to see your order number given to you after you checkout, and proof of ID. This can be:
- the payment card you used for the order &
- a current photo driver's licence or passport
We cannot release your order without seeing your ID
If you paid entirely with gift vouchers, a gift card or PayPal, please bring either your passport or photocard driving licence with you as ID.
Can someone collect on my behalf?
We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).
How long will you hold my collection for?
Your item(s) will be held in our customer collection area for no more than 10 days, after which the item(s) will be refunded and returned to stock.
