Careers

Just Kampers is entering our busiest period and we want to make sure we continue to maintain our trusted level of service and speed of delivery. So we’re looking for the right people to start immediately.

We offer competitive rates of pay, plus staff discounts on any parts you need for your own VWs. Please note, you’ll need your own transport due to our location.

Current Roles Available :

Finance Assistant

Just Kampers is seeking an experienced Accounts Assistant to assist with Purchase Ledger, Big Volume Sales Ledger, including cash-book and bank reconciliation process.

You will have strong attention to detail and a positive "can-do" attitude. As the business is an SME you will also be happy to help out as and where needed, including some administration at times. This role will suit someone who likes an SME environment but has a professional approach to work.

You will be required to have experience of the following :

  • Excellent knowledge of MS Excel and accounting software, preferably Sage
  • Strong knowledge of bookkeeping.
  • Good organizational skills.
  • Strong analytical skills.
  • Detail-oriented.
  • Excellent time management skills.

You will need to be able to drive. The office is near Hook but semi-rural in a beautiful setting. Parking is free and benefits are typical of the SME sector.

Customer Service Administrator

As a Customer Service Administrator, your role is to support the Customer Services Team with daily administrative duties to ensure our high level of customer expectations are met and problems are dealt with in a swift and professional manner whilst adhering to Just Kampers terms and conditions.

You will be required to have experience of the following :

  • Understanding of computer systems and case logging structure.
  • Previous written and verbal Customer Service experience.
  • Must display an excellent level of organisational skills including prioritising workload and time management.
  • Knowledge of motor parts and VW range would be advantageous, but not essential.

Your key responsibilities :

  • Dealing with customer service queries on the phone and via email.
  • Ensuring prompt resolution of all enquiries.
  • Recording and monitoring cases through to resolution via the online ticketing system.
  • Liaising with all departments Purchasing, Sales and Warehouse.
  • Develop solid working relationships with suppliers and couriers.
  • Use of in-house computer systems to place replacement orders and monitor complaints.
  • Submitting and monitoring logistic claims.
  • Implement corrective and preventive procedures where appropriate to reduce future issues.
  • Logging and investigating repeated faulty products and quarantine when necessary.

Sales Administrator

As a Sales Administrator, your role is to support the Sales & Customer Services Team with daily administrative duties to ensure our high level of customer expectations are met and problems are dealt with in a swift and professional manner whilst adhering to Just Kampers terms and conditions.

You will be required to have experience of the following :

  • Understanding of computer systems and case logging structure.
  • Previous written and verbal Customer Service experience.
  • Must display an excellent level of organisational skills including prioritising workload and time management.
  • Knowledge of motor parts and VW range would be advantageous, but not essential.

Your key responsibilities :

  • Dealing with Customer Service queries on the phone direct with Customers.
  • Ensuring prompt resolution of all enquiries.
  • Recording and monitoring cases through to resolution via the online ticketing system.
  • Liaising with all departments Purchasing, Sales and Warehouse.
  • Develop solid working relationships with suppliers and couriers.
  • Use of in-house computer systems to place replacement orders and monitor complaints.
  • Completing logistics claims forms.
  • Implement corrective and preventive procedures where appropriate to reduce future issues.
  • Logging and investigating repeated faulty products and quarantine when necessary.

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