Dear Customer,

Just Kampers were formally advised on the morning of Friday 23rd July by ‘Dometic’ that defects had been identified within their range of gas/cooking products, this formal advice is attached for your reference/information;

Within the PDFs, below it details the exact products ‘Dometic’ have identified as being affected, we have highlighted the units we stock in red below:  If you have one of the two products highlighted below please contact Dometic to report your defective unit. 

You can contact Dometic via email : [email protected]

Or call : 0344 626 0133 

 

SKU

Description

Family

9600027605

Dometic PI8022 EU

cooktop

9600027606

Dometic PI8022 12V ignition AM

cooktop

9600027608

Dometic PI8023 AM

cooktop

9600037309

Dometic CE99-ZF AM

cooktop

9600037310

Dometic CE99-ZF OEM

cooktop

9600037313

Dometic CE99-DF AM

cooktop

9600037315

Dometic KSK2007R

cooktop

9600037317

Dometic PI9003

cooktop

9600037319

Dometic MO9722R Piezo

combination

9600037320

Dometic MO9722L Piezo

combination

9600037321

Dometic MO9722R AM

combination

9600037322

Dometic MO9722L AM

combination

9600037324

Dometic MO9222R

combination

9600037325

Dometic MO9222L

combination

 Recall Notices From Dometic - Please Click To Read


All affected units have a SKU/Reference that start with “96xxxxxxxx” for example 9600037325   

  • if your unit  doesn’t start “96xxxxxxxx” there is no need to take any further action
  • if your unit DOES start with “96xxxxxxx” you MUST immediately read the PDF documents on this page and follow the instructions provided, including ceasing use of your unit.

The SKU/Reference number can be identified by looking at the product label on the underside of the unit per the attached images, the SKU is highlighted in Red in the second image.

 

 

We apologise for this situation, we have identified and contacted all customers we believe have an affected dometic product. 

This is obviously completely outside of our control, you are a valued JK Customer and your Camper and personal safety are our number 1 priority.

If you have any problems contacting Dometic do not hesitate to contact us.

Yours faithfully

Just Kampers