Careers
Just Kampers is entering our busiest period and we want to make sure we continue to maintain our trusted level of service and speed of delivery. So we’re looking for the right people to start immediately.
We offer competitive rates of pay, plus staff discounts on any parts you need for your own VWs. Please note, you’ll need your own transport due to our location.
Current Roles Available :
Warehouse Operative
As a Warehouse Operative, your role is to correctly pick customer orders from storage areas that are itemised on the picking sheets. You will also correctly pack products that have been selected from the picking areas to be dispatched to customers.
You will be required to have experience/knowledge of the following :
- Sufficient knowledge of warehouse storage area layout, coding system and procedures to efficiently pick products to process sales.
- Sufficient knowledge of computer systems to generate postage labels.
- Knowledge of motor parts and VW range would be advantageous, but not essential.
Your key responsibilities :
- Have an understanding of Health & Safety procedures. The lifting of heavy items using the correct lifting equipment. PPE must be worn, when appropriate.
- All daily deadlines must be met.
- Keep your workstation clean at all times. Ensure general areas of despatch are regularly swept and kept tidy each day.
- Assist and deputize within the Goods-In section.
- Communicate on issues, including faulty equipment, low packaging etc, any issue be brought to the immediate attention of the line manager.
- Other duties may be required depending on operational needs. Assist throughout the Just Kampers business where necessary. Maintain designated areas of responsibility
- All empty cardboard packaging to be shredded and all plastic material to be placed in the appropriate recycling skips.
- All products must be returned to the checking station and any missing items must be reported to the checkers.
- Handle new orders. Select the correct items and quantities for despatch at all times.
- Handle order notes strictly in accordance with the company's procedures
- Use knowledge of products to select the most adequate carrying equipment to collect products from the storage areas.
Packing:
- Use knowledge of products to select the most cost-effective packaging for the products being despatched. When necessary ensure that special packaging is used.
- Ensure the complete order is despatched and the correct paperwork is issued.
- Correctly generate appropriate postage labels for each shipment and adhere to packaging.
Sales Administrator
As a Sales Administrator, your role is to support the Sales & Customer Services Team with daily administrative duties to ensure our high level of customer expectations are met and problems are dealt with in a swift and professional manner whilst adhering to Just Kampers terms and conditions.
You will be required to have experience of the following :
- Understanding of computer systems and case logging structure.
- Previous written and verbal Customer Service experience.
- Must display an excellent level of organisational skills including prioritising workload and time management.
- Knowledge of motor parts and VW range would be advantageous, but not essential.
Your key responsibilities :
- Dealing with Customer Service queries on the phone direct with Customers.
- Ensuring prompt resolution of all enquiries.
- Recording and monitoring cases through to resolution via the online ticketing system.
- Liaising with all departments Purchasing, Sales and Warehouse.
- Develop solid working relationships with suppliers and couriers.
- Use of in-house computer systems to place replacement orders and monitor complaints.
- Completing logistics claims forms.
- Implement corrective and preventive procedures where appropriate to reduce future issues.
- Logging and investigating repeated faulty products and quarantine when necessary.