Contact Us

We're Here to Help! 

The JK Team are on hand to give you information, technical support, and take orders over the phone. Give us a call on 01256 86 22 88, or send an email to sales@justkampers.co.uk

We're in the office at JK HQ from 9am to 5pm, Monday to Friday. 

Check our FAQs to quick answers

You may be able to find the answer to your question in our FAQ which can be found here.

Have you tried our live webchat?

If you need further help to find a part or have a query with an existing order, please complete the contact form below and one of our Team will get back to you as soon as possible.

Get in touch by phone

We're here to help, and our phones are on, so give us a call on 01256 86 22 88 if you need a hand. We’re here from 9am until 5pm, Monday to Friday!

When you're on the phone, press option 1 for Customer Service, option 2 for our Sales Team and option 3 for Trade Enquiries.

Get in touch by email

If you'd prefer to speak to us via email, then you can get in touch at sales@justkampers.co.uk, or use our quick contact form below.

We check our emails constantly, and we'll get back to you as soon as we can. 

Christmas Opening Hours at Just Kampers

We're always here to help, but many of us will be taking a well-earned break over the Christmas period.

Our Christmas opening hours will be:

Friday 22 December: Open 9:00 am to 4:00 pm 
Saturday 23 December: Click and Collect 10:00 am to 4:00 pm 
Sunday 24 December: Click and Collect 10:00 am to 4:00 pm 

Monday 25 December: Closed 
Tuesday 26 December: Closed 
Wednesday 27 December:  Open 9:00 am to 5:00 pm 
Thursday 28 December: Open 9:00 am to 5:00 pm 
Friday 29 December:  Open 9:00 am to 5:00 pm 
Saturday 30 December:  Click and Collect 10:00 am to 4:00 pm 
Sunday 31 December: Click and Collect 10:00 am to 4:00 pm 

Monday 1 January: Closed 
Tuesday 2 January: Normal Opening Hours – 9:00 am to 5:00 pm 

Quick Contact Form

Click & Collect from JK HQ

Click and Collect - Collection Times

Click and Collect operating times are as follows: 

Monday: 7:30 am – 6:30 pm
Tuesday: 7:30 am – 6:30 pm
Wednesday: 7:30 am – 6:30 pm
Thursday: 7:30 am – 6:30 pm
Friday: 7:30 am – 6:30 pm
Saturday: 9:00 am – 5:00 pm
Sunday: 9:00 am – 5:00 pm

Sales Counter - Opening Hours

Shop in-person with the JK Team during the following times: 

Monday: 9:00 am – 5:00 pm
Tuesday: 9:00 am – 5:00 pm
Wednesday: 9:00 am – 5:00 pm
Thursday: 9:00 am – 5:00 pm
Friday: 9:00 am – 5:00 pm
Saturday: Closed
Sunday: Closed

Collecting Your Order

We need to see the order number given to you after you checkout, and proof of ID, before we can hand over your order. This proof of ID can be:
• The payment card you used for the order,
• A current photo driver's licence or passport. 

We cannot release your order without seeing your ID

If you paid entirely with gift vouchers, a gift card or PayPal, please bring either your passport or photocard driving licence with you as ID.

Can someone collect on my behalf?

We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).

How long will you hold my collection for?

We hold orders for 10 working days before they’re refunded back via the original payment method.

How to find JK HQ

We're based in the Hampshire countryside, in Southern England, not too far from the M3. Our full address is: 

Just Kampers
Unit 1, Stapeley Manor,
Long Lane,
Odiham,
Hampshire, UK
RG29 1JE

Sat Nav GPS Coordinates: Longitude -0.912329, Latitude 51.225759

What3Words: ///poet.expiring.princes

Or alternatively click here to download a map with directions from the M3 motorway.

Shopping at JK HQ

We don't have a showroom or a shop at JK HQ, but if you're in the area and want to place an order face-to-face, you can speak to the JK Team in person. We're happy to help, and sometimes it's easier to look at a part or your vehicle personally, if you're unsure of exactly what you need to order. 

Please be aware that we don't have products or large items like awnings for you to take a look at, and that the on-site workshop here at JK HQ is for us to test products and work on our own vehicles – we can't instal parts and accessories for you. 

The JK Team will be available to speak to you and take an order from 9am to 4:30pm, Monday to Friday. 

Get in touch on social media

You can also send us a message or leave a comment on our social media pages, which we monitor frequently. It's not as quick as getting in touch directly via phone or email, but we'll get back to you as soon as possible! 

Customer Service Contact Number

Just Kampers is a trading name of Just Kampers Ltd. Company registered in England & Wales. Registration No. 03024961
VAT No. GB 945 7772 73