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Advice for Customers

Your questions answered about our returns policy details, delivery charges and other help / FAQs or customer service answers.

Covid-19 Update

Please be aware that to protect you, our Team and all of our families, we are currently not taking any orders in our shop and we have taken the decision not to offer a click and collect service during the current lockdown. Government guidelines are that none or us should be making unnecessary journeys. This protects you and our Team from face to face contact, however brief. We are shipping parts as normal, orders over £50 are FREE delivery and in most cases you will receive your parts next day, so there really is no need to leave your home to visit us. As much as we love to see and chat to you all, sadly now is not the time to be sociable. Thank you for your understanding. Team JK.

Phone Numbers

Sales: 01256 862288
Customer Service: 0345 120 4716

Mon-Fri 9:00am to 5:00pm

Closed Saturday & Sunday

Address

Just Kampers
Unit 1, Stapeley Manor,
Long Lane,
Odiham,
Hampshire, UK
RG29 1JE

Click & Collect

Please ensure you place your order online using your online account. If you do not currently have a JK account you can easily set up one here : www.justkampers.com/customer/account/create/

Click & Collect is available Mon-Fri 8:00am to 6:30pm

We need to see your order number given to you after you checkout, and proof of ID. This can be:

  • The payment card you used for the order &
  • A current photo driver's licence or passport

We cannot release your order without seeing your ID

If you paid entirely with gift vouchers, a gift card or PayPal, please bring either your passport or photocard driving licence with you as ID.

Can someone collect on my behalf?

We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).

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Find Us

Just Kampers is located in the historic village of Odiham where we are surrounded by some of the most beautiful countryside you will ever see.

Sat Nav GPS Coordinates: Longitude -0.912329, Latitude 51.225759

Or alternatively click here to download a map with directions from the M3 motorway.


Just Kampers is a trading name of Just Kampers Ltd. Company registered in England & Wales. Registration No. 03024961
VAT No. GB 945 7772 73