Contact Us

Advice for Customers

Your questions answered about our returns policy details, delivery charges and other help / FAQs or customer service answers.

Covid-19 Update

Please be aware that to protect you, our Team and all of our families, we are currently not taking any orders in our shop and we have taken the decision not to offer a click and collect service during the current lockdown. Government guidelines are that none or us should be making unnecessary journeys. This protects you and our Team from face to face contact, however brief. We are shipping parts as normal, orders over £50 are FREE delivery and in most cases you will receive your parts next day, so there really is no need to leave your home to visit us. As much as we love to see and chat to you all, sadly now is not the time to be sociable. Thank you for your understanding. Team JK.

Phone Numbers

Sales: 01256 862288
Customer Service: 0345 120 4716

Mon-Fri 9:00am to 5:00pm

Closed Saturday & Sunday

Address

Just Kampers
Unit 1, Stapeley Manor,
Long Lane,
Odiham,
Hampshire, UK
RG29 1JE

Click & Collect

Please ensure you place your order online using your online account. If you do not currently have a JK account you can easily set up one here : www.justkampers.com/customer/account/create/

Click & Collect is available Mon-Fri 8:00am to 6:30pm

We need to see your order number given to you after you checkout, and proof of ID. This can be:

• The payment card you used for the order &
• A current photo driver's licence or passport

We cannot release your order without seeing your ID

If you paid entirely with gift vouchers, a gift card or PayPal, please bring either your passport or photocard driving licence with you as ID.

Can someone collect on my behalf?

We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).

Quick Contact

*Enquiry Please Select... I want to place an order / get a quotation I need to return an item I need help finding a part My delivery hasn't arrived Is my back order in? Insurance or Club discount Other

*Name

*Email

Address

Vehicle Model

Vehicle Year

Payment Method

*Part Number

Message

*Name

*Email

*Post Code Or Invoice / Order Number

Reason For Return

Picture of part if faulty

Description of Fault

*Part Number

Returns Number

Are you due a surcharge refund?

Message

*Name

*Email

*Vehicle Model

Vehicle Year

Picture of Old Part

Chassis Number

OEM Number

Message

*Name

*Email

*Post Code Or Invoice / Order Number

Tracking Number

Message

*Name

*Email

*Post Code Or Invoice / Order Number

*Part Number

Message

*Name

*Email

Policy Number

*Post Code

Start Date

Which club are you a member of?

Message

*Name

*Email

Telephone

*Subject

*Message

Attachment

---

Spam Prevention

Are you a robot?

*Required Fields

Submit