Contact Us
Need some help?
You may be able to find the answer to your question in our FAQ which can be found here
Have you tried our live webchat?
If you need further help to find a part or have a query with an existing order, please complete the contact form below and one of our Team will get back to you as soon as possible.
Quick Contact
Want to speak to a member of our Sales or Customer Service teams?
Please give us a call on 01256 862288. We’re here Monday to Friday 9am until 5pm!
Press option 1 for Customer Service, option 2 for our Sales Team and option 3 for Trade enquiries.
Alternatively, you can email us at sales@justkampers.co.uk or use our quick contact form above.
Click & Collect information
Click and Collect - Collection Times
Click and Collect operating times are as follows :
Monday : 9:00 am – 6:00 pm
Tuesday : 9:00 am – 6:00 pm
Wednesday : 9:00 am – 6:00 pm
Thursday : 9:00 am – 6:00 pm
Friday : 9:00 am – 6:00 pm
Saturday : Closed
Sunday : 10:00 am – 4:00 pm
Collecting Your Order
We need to see your order number given to you after you checkout, and proof of ID. This can be :
-
the payment card you used for the order &
-
a current photo driver's licence or passport
We cannot release your order without seeing your ID
If you paid entirely with gift vouchers, a gift card or PayPal, please bring either your passport or photocard driving licence with you as ID.
Can someone collect on my behalf?
We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your order number and their own photo ID (passport or photo driving licence).
How long will you hold my collection for?
We hold orders for 10 working days before they’re refunded back via the original payment method.
1. Order at Justkampers.com and select Click & Collect during the Checkout process.
2. Please allow 1 hour after ordering for your parts to be ready for collection.
3. Please have your JK order id ready and confirm your surname. Your order id is found on your order confirmation email.
4. Your order will be confirmed and brought out.
How to find us for Click and Collect orders
Just Kampers
Unit 1, Stapeley Manor,
Long Lane,
Odiham,
Hampshire, UK
RG29 1JE
Find Us
Just Kampers is located in the historic village of Odiham where we are surrounded by some of the most beautiful countryside you will ever see.
Sat Nav GPS Coordinates: Longitude -0.912329, Latitude 51.225759
Or alternatively click here to download a map with directions from the M3 motorway.
Other ways of contacting us
Message us via social media
Customer Service Contact Number
Just Kampers is a trading name of Just Kampers Ltd. Company registered in England & Wales. Registration No. 03024961
VAT No. GB 945 7772 73